The Federal website for ordering  Free COVID test kits is up and running .   Click here go to the website to order.

In accordance with the CDC guidelines, as of now, masks will be required in all Town Municipal Buildings if you are under the age of 12 and unvaccinated.

BE IN THE KNOW --Click here to sign up for Town Alerts with Notify New Milford
MANTENTE INFORMADO --Haga clic aqui para suscribirse a las alertas de the ciudad con Notify New Milford

COVID-19 Update:
Starting on December 15th, there will be COVID Testing at JPCC. For more info, CLICK HERE.
To see our schedule of vaccines available, eligibility, registration & vaccine clinic information CLICK HERE.
Looking to Volunteer?  If interested in volunteering, please email
If you need telephonic assistance, Connecticut’s Vaccine Appointment Assist Line is available at 877-918-2224, seven days a week from 8:00am to 8:00pm


Social Services Department 

Welcome to New Milford Social Services! 

Our mission is to offer resources and programs to enhance the well-being and sustainability of New Milford residents experiencing financial hardship by addressing basic needs including food and household self-sufficiency. We support our community through empowerment, advocacy, compassion and connection to opportunities to increase the resilience of our residents in need.  Most programs require an interview with a staff person. Need assessment is assisted by a professional social worker. Proof of residence and household income may be asked. Please call for an appointment. This department assists residents under age 60.

  • New Milford Social Services Staff       
  • Ivana Butera, LMSW;  Director 
  • Lauren Haire, MSW- Social Worker & Volunteer Coordinator
  • Maria De Oliveira, MSW; Social Worker & Diverse Community Advocate
  • Monika Roberts; Office Coordinator

Donate to Social Services' Emergency Funds.          (Please include in "donation memo" your designation to a specific fund (Good Samaritan, Hope Fund, Food Bank, Fuel Bank, SNAP @ Farmers Market, Santa Fund) or indicate "for fund most in need".  

Click Here to read a description of the Emergency Funds utilized by NMSS and other ways to "Help New Milford Social Services" Thank you. 

for a list of resources to connect with help of basic needs such as Food, Financial Assistance, Senior Assistance. 

State help is here for RENTERS affected by COVID.  CT has launched UniteCT to assist with applying for relief funds for rental households at or below 80% AMI.   Rental assistance can be for back rent or future rent.   Utility (electric/gas) assistance is also available up to $1500. Link to apply in English or Spanish is

Homeowners who need assistance can contact CHFA(CT Housing Finance Authority) regarding the EMAP program.

Emergency Broadband (Internet) Benefits - temporary help to those effected by COVID- OPEN for APPLICATIONS on MAY 12th.   [GET EMERGENCY BROADBAND]

Click here for more COVID Response COMMUNITY RESOURCES -Town information and State information

A message from Social Security Administration during time of COVID 

 *Important Message*:  Due to the concerns of COVID-19 we will be limiting in-person office visits until further notice.  Staff will be available by phone and email to discuss needs and resources.  In-person appointments will follow Town policy.  New Milford residents can contact our office by phone or email.  Our staff will continue to do our best to address your concerns and connect you to the most appropriate local, regional, and State resources. Thank you for your patience during this health crisis and trying time for our community. 

-[To request the newsletter be sent to you via email, please contact Monika at Please specify your request and include your name and e-address.

What's Happening at NM Social Services!

ENERGY ASSISTANCE:  This heating assistance season has begun!  We have started to take applications, prioritizing deliverable fuel (oil, propane, kerosene, wood, pellets).   Application packets are available to pick up or be mailed.  We can also take appointments for in-person with one of our Social Workers.  Please contact our office for further details, packet information, and to schedule an appointment. 


HOLIDAY SIGN-UPS are starting.  Registration forms are in our September newsletter (see above) or at our office.  Proof of income and residency required for new participants or those who haven't updated their income for 2021.   Please read the form carefully for some details have changed, due to COVID.


New Milford Food Bank~  WE MOVED BACK HOME! 

  • Distribution has moved back to our office area on the other side of JPCC. Registered participants can shop as they did before the pandemic with a couple of conditions to ensure the safety of all who enter.
  • Once again patrons are invited into the food bank room to shop for groceries.  We continue to have a wonderful assortment of vegetables and fruits, frozen meats and refrigerated products!  The shelves are full, the air purifiers are installed and masks and social distancing are still required.
  • We are limited to how many can wait in the hallway for their turn.  To ease any possible congestion we have extended our hours: Every Thursday, 9am-4pm.
  • Please continue to bring your own bags.  Shopping carts will still be available to assist with your shopping experience. 
  • If you are a current food bank participant and are sick or your household is in quarantine, please do not come in.  Please contact our office to make other arrangements. 
  • If you are a Senior participant and cannot make it to the food bank, please contact the Senior Center at 860-355-6075.   
  • If you are a disabled participant and unable to come in, please contact our office at 860-355-6079.
  • If you are NEW to the Food Bank and experiencing food insecurity due to life-changing circumstances arising from this health-crisis or any other financial crisis, please contact us before coming to the food bank.   We welcome you at the food bank but please understand we need to speak with you first.  We can be reached at 860-355-6079 or

The changes that remain in place are an earnest effort to meet the needs of our food-insecure residents while minimizing health risks to all participants, volunteers, and staff.  Thank you for your patience and understanding.

"This institution is an equal opportunity provider"


Additional Links

Contact Information

2 Pickett District Road
New Milford, CT 06776

Phone:  (860) 355-6079 
Fax:      (860) 355-6019

Office hours:  *M-F 8:30 a.m. - 4:30 p.m. (limited office hours on Fridays after 2:30pm) * please see important message regarding office hours during COVID-19

[Archived Newsletters & Annual Reports]


Connect with your local State and Federal Representatives for COVID-19 information and alerts: 

State Representative Bill Buckbee

US Representative Johanna Hayes

US Senator Chris Murphy

- Part of our mission is to encourage people to get informed, read, and learn about changes in policies that may affect one’s life, the life of their family or that of their neighbors and community.

If you know someone who has been helped by any health and human services programs and are worried about  cuts or changes to programs, help them speak out. Make a call to your US Representative and Senator. Tell them their story- and yours!

Register to Vote:   CT Voter Registration 


State Senator Craig Miner 860-240-8800            

 State Representative Bill Buckbee 800-842-1423

White House Switchboard: 202-456-1414
US Representative Jahanna Hayes 202-225-4476
US Senator Chris Murphy 202-224-4041
US Senator Richard Blumenthal 

(you will speak to one their aides, and they will get your message to our representative)